SEA-DOO CUSTOMER CARE

For any questions or queries you may have regarding your SEA-DOO® Seascooter™, please follow the below steps for easy and fast resolution.

STEP 1
Please read your User Manual.

For a copy of the User Manuals, please select the model below.
Dolphin
Aquanaut
Seascooter
GTI
VS Supercharged
Explorer

 

If you still require more information...

STEP 2
Click here to find instant answers in our FAQ list



Finally, if you still have questions...



STEP 3
Contact one of our Customer Service representatives at the Customer Service Centre
in your region:


CANADA
SEA-DOO® Seascooter™ Customer Service Centre
Phone No.: +1-888-388-8837 / warranty-can@seadooseascooter.com

WESTERN EUROPE
SEA-DOO® Seascooter™ Customer Service Centre
Phone No.: +44 (0)1709 515157 / johnc@alphad.org

EASTERN, SOUTH & CENTRAL EUROPE
SEA-DOO® Seascooter™ Customer Service Centre
Phone No.: +386-(0)5-6165020 / service@kernsport.com

HONG KONG
SEA-DOO® Seascooter™ Customer Service Centre
Phone No.: +852-3516-2388 / service@stallionasia.com

UNITED STATES & PUERTO RICO
SEA-DOO® Seascooter™ Customer Service Centre
Phone No.: +1-800-361-2781 / warranty-usa@seadooseascooter.com

For other territories please contact your local distributor Click here.

 



CUSTOMER CARE AND WARNING INSTRUCTIONS

WARNING

Always exercise caution; carefully follow the warnings and instructions in the manual provided with the Seascooter:

Always use the Seascooter under experienced supervision.

Children always require adult supervision & must wear a Personal Floatation device(PFD) at all times. Never stick body parts, clothing or other objects in the vicinity of the propeller.

Do not wear loose or flowing clothing or equipment that could be drawn into the propeller. Pay special attention to always keep wetsuit zip-pulls safely away from The SEADOO® Seascooter™.

Particular care should be exercised when using the sea scooter near anybody with long hair. Users with long hair should tie it up or wear a swimming cap when using the Seascooter.

Always inspect the swimming area to ensure it is free of hazards or obstacles such as toys, floating debris, boats and swimmers before using the sea scooter.

Do not use the Seascooter under the influence of alcohol or drugs.



MAINTENANCE INSTRUCTIONS

Treating the Seascooter with care will maintain its performance in use and make it last longer. Consistently follow below points, and you’ll get much more use out of your Seascooter:

Always fully charge the battery immediately after purchase and every use.

If the unit is not used for extended periods, remove the battery from the unit and fully charge every month.

Never place the battery in a sealed container when charging.

Only use the charging base supplied with the SEADOO® Seascooter™ you purchase.

To store the battery, remove it from the SEADOO® Seascooter™, store it separately from the charging base and keep in a dry, cool place.

NEVER expose the battery to excessive heat or sunlight.

Always store your SEADOO® Seascooter™ vertically when not in use to prevent deformation of the propeller nozzle.

Always rinse the SEADOO® Seascooter™ in fresh water immediately after use, and allow it to dry before storage.

Do not use detergents; only use a damp cloth to wipe the unit clean. The battery housing interior should be kept dry at all times.


*Please take note of Battery safety warning on product and packaging.

SEA-DOO® and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates, used under license by Stallion (asia) Ltd.
The SEA-DOO® SEASCOOTER™ is neither manufactured nor distributed by Bombardier Recreational Products. For all inquiries, please contact Stallion (asia) Ltd.
Copyright 2008, Stalion (asia) Ltd. All Rights Reserved. Legal Notice